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LG Magic Remote Compatibility Kenya: MR25 vs MR26 Guide

LG 55QNED70A6A 55-inch QNED70 4K Smart TV, official LG front product image

Updated November 2026. Replacing a lost LG Magic Remote can be confusing because the TV’s model year and region matter. An MR25 accessory may not offer the same compatibility list as an MR26, and an LG remote that looks similar is not necessarily a drop-in replacement for every webOS TV.

LG TV family illustration for LG Magic Remote Compatibility Kenya: MR25 vs MR26 Guide
LG TV reference image from the Infinite Tech media library; verify the exact model suffix.

Start with the remote’s exact code

LG’s 2025 MR25GB accessory documentation lists compatible 2025 products, including OLED55B56LA. The manufacturer also states that its 2025 remote may work with select earlier model years, subject to compatibility. LG’s 2026 MR26GA page lists selected C6, QNED84B and NU85 families, plus certain earlier models. These are manufacturer compatibility references, not a universal guarantee for every imported suffix in Kenya.

Why a model code is more useful than a photo

The remote’s shape, button layout or colour cannot prove compatibility. Ask the seller to check the TV’s complete model code, remote SKU, region and firmware. Some remote buttons or voice functions depend on internet services, languages and model capability even when basic pointing or navigation works. A replacement battery or fresh pairing can fix issues that initially appear to require a new remote.

Pairing and troubleshooting

Follow LG’s instructions for the specific TV generation. A Magic Remote pointer that disappears may need re-registration; power, battery condition, HDMI-CEC conflicts and TV software updates are also worth checking. Avoid assuming a button sequence from a different model year applies to every LG TV. If the original remote does not respond at all, test the physical buttons and remote power before ordering a replacement.

What to ask Infinite Tech

Share a photograph of the TV model label and the failed remote’s exact code if available. Confirm whether the replacement supports pointer, wheel, microphone and any app shortcut features on your unit. Ask about return terms for incompatible accessories before payment.

Official sources and relevant products

Frequently asked questions

Can I use an MR26 remote on a 2025 TV?

LG reports compatibility with selected earlier model years, but the exact product and feature compatibility must be checked.

Why is voice control missing?

Region, network, account settings, TV model and remote version can limit voice features.

Can I buy by remote appearance alone?

No. Use the exact remote and TV model codes.

Shopping with verified data

For the latest model prices, visit our LG TV prices Kenya 2026 master guide. Contact Infinite Tech on 0720450148 to confirm exact models, warranty documentation and delivery charges before purchasing. Nairobi CBD: Rehema House, Standard Street, first floor, Shop 2.