Warranty Information | Infinite Tech Kenya
Infinite Tech Warranty Information
Warranty coverage varies by product, brand, supplier and the warranty terms supplied with the item. Customers should check the individual product listing or confirm the applicable warranty with Infinite Tech before purchase.
What to do if your product develops a fault
Contact Infinite Tech as soon as possible with your proof of purchase and details of the problem. We may carry out or arrange an assessment before confirming the available resolution.
Possible warranty resolution
Depending on the applicable warranty terms and the nature of the fault, the resolution may include troubleshooting, repair, replacement or another remedy available under the product’s warranty.
Warranty exclusions
Warranty coverage may not apply to damage caused by misuse, accidental or physical damage, liquid damage, unauthorized repair or modification, or normal wear and tear where excluded by the applicable warranty.
Before making a warranty claim
Please keep your receipt or other proof of purchase and the relevant product accessories and packaging where applicable. Do not have a device opened or repaired by an unauthorized technician if doing so could affect the applicable warranty.
Warranty support
Phone / WhatsApp: +254 720 450 148
Email: deals@infinitetech.co.ke
Infinite Tech
Rehema House, 1st Floor, Shop No. 2
Standard Street (off Kimathi Street), behind Sarova Stanley Hotel
Nairobi, Kenya